Shipping information

Shipping Locations

We currently ship to:

  • Singapore

  • Malaysia

  • Indonesia

  • Thailand

  • Philippines

  • Vietnam

  • Worldwide shipping

Processing Time

All orders are processed within 1–2 business days.

Once your order is packed and shipped, you will receive an email with your tracking number.

Peak seasons may require an extra 1–2 days.

Delivery Timeframes

Asia: 4–9 business days

Australia & NZ: 5–10 business days

Europe: 7–14 business days

USA & Canada: 7–14 business days

Customs, Duties & Taxes

International orders may be subject to import fees determined by your local customs office.

Customers are responsible for any duties, taxes, or customs charges.

We cannot control or predict these charges as they vary by country.

Order Tracking

Once shipped, you will receive a confirmation email containing your:

  • Tracking link

  • Courier name

  • Estimated delivery time

Lost or Damaged Packages

If your order arrives damaged or does not arrive at all:

  1. Contact us at support@lghub.com

  2. Provide your order number and photos (if damaged)

  3. Our team will assist with a replacement or solution

We guarantee safe delivery for all LgHub products.